Medicare open enrollment ends on December 7. State Health Insurance Assistance Programs (SHIPs) provide free, in-depth, unbiased counseling and support to Medicare-eligible individuals, their families, and caregivers. Whether you are new to Medicare, reviewing Medicare plan options, or have questions on how to use your Medicare, a local SHIP can help. A certified counselor will give you one-on-one guidance based on your unique situation and needs.